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database error?

hi i cant seen to access the online journal databases for some reason? it keeps asking for a log in and password>

 

thanks

7 answers
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Answers

That is odd... they both seem

Librarian Liz's picture
Librarian Liz, 2 years ago

That is odd... they both seem okay to me. I will forward your problem to our IT support team - they may not be able to respond until Monday unfortunately... please keep trying! 

hi josh

William's picture
William, 2 years ago

hi josh

same, i cant log into may databases, i tried general IT but they told me to call you guys I have tried but noone there :'( really frustrating, i have resorted to using google scholar but it is like having my hands tied behind my back and yeah my assigment is due soon

can i make direct contact with you since your admin?

yeah still having issues, i

William's picture
William, 2 years ago

yeah still having issues, i have tried, my user name and password for all things such as utsonline, the lib password, my email password and nothing works.

 

 

frustrating

Hi William - if you are

Librarian Liz's picture
Librarian Liz, 2 years ago

Hi William - if you are trying to access the databases from home, you will need to enter your UTS user name and password (the same one you use to access your webmail). Please let us know if it is a specific database that you are having trouble accessing. 

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