Ask a Librarian
You don't have to be in the Library to get help. If you are studying at home or somewhere else on campus, (or even if you are in the Library) you can Ask a Librarian  by email or online chat. Chat is available during semester, Monday to Thursday 1pm - 6pm and Friday 1pm - 5pm.
For general enquiries such as loans, renewals and opening hours you can call the Library on telephone 02 9514 3666. Staff at the Enquiries and Loans Desk will help you find your way around the Library, locate and borrow books and use other Library services.
Research Help Desk
Throughout the semester, staff at the Research Help Desk are on-hand to show you how to find books, journal articles and other information you need by using the Catalogue, databases and Internet.
If you are studying in the City Campus Library ask a Rover  for help with printing, activation of email, logging on to computers and using the Catalogue. Rovers are UTS students like you. You can recognise them by their orange Ask@Library t-shirts.
If you're at the Kuring-gai Campus Library and need help with information technology tasks, ask staff at the Enquiries and Loans Desk.
Remember, the Library website is where you will find the most current and detailed information about all the Library's services, resources and facilities. The Help pages  provide tutorials, study guides , study skills  and referencing guides .