11437086 asked
6 years ago:
Can't Log In To MyLibrary
When i try logging into MyLibrary with my student ID, it gave me the following response:
Although you have successfully logged in to the single sign-on system, your MyLibrary user details could not be found.
Please try again [2] or login manually. [3]
Then i tried logging in manually with my name and barcode number but it still didn't work.
It would be greatly appreciated if you can help me fix the problem. Thanks a lot.
3 answers
66910 views
Answers
Hi there - when did you get [7]
Hi there - when did you get your student card? It sounds like your details hadn't yet carried across into the MyLibrary system, which takes about 24 hours. Please try again today and let us know if you keep having problems.
I and a friend are having the [9]
I and a friend are having the same problem. Whenever I want to check my loans in 'My Library' I end up having to put my name and barcode in. This is getting very frustrating. Is there a fault with the system???
It is probably because your [11]
It is probably because your card has expired and you need to extend it, but please let us know if that is not the case.