Refworks
I'm having a problem with my refworks account. Imports are failing. Why?

I'm having a problem with my refworks account. Imports are failing. Why?
Links:
[1] http://www.lib.uts.edu.au/vote/node/18516/1/vote/utslibvote/x17Zer0teL_o7PMbNB-u4RvtlFYUZ2_fFxAe1Puv3sY/nojs
[2] http://www.lib.uts.edu.au/help/referencing/refworks
[3] http://www.lib.uts.edu.au/question/18516/refworks
[4] http://www.lib.uts.edu.au/node/18516/comments/newest
[5] http://www.lib.uts.edu.au/node/18516/comments/oldest
[6] http://www.lib.uts.edu.au/comment/606#comment-606
[7] http://www.lib.uts.edu.au/user/angry-asian-librarian
[8] http://www.lib.uts.edu.au/vote/comment/606/1/vote/utslibvote/bS_DQNFe68ECpPWznl8MaQNlOCllBO2jJnSbheRT8Sk/nojs
[9] http://www.lib.uts.edu.au/user/login?destination=node/18516%23comment-form
[10] http://www.lib.uts.edu.au/tag/refworks
Answers
Hi Sally, [6]
Hi Sally,
We have an ongoing problem at the moment with imports from ProQuest databases, but others should be working.
I've seen your question on our Ask a Librarian service as well, can you check your email for my response there, and we'll work out what might be causing your problem?
Thanks for reporting this!