UTS Library asked
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1 year ago:
RefWorks [2]
I received an error message when I tried to generate my bibliography. What can I do?
1 answer
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[1] http://www.lib.uts.edu.au/vote/node/5655/1/vote/utslibvote/jP6vEBmBL3Oljy952rOSJCHniTKYvowKGcqF7GZg1LI/nojs
[2] http://www.lib.uts.edu.au/help/referencing/refworks
[3] http://www.lib.uts.edu.au/question/5655/i-received-error-message-when-i-tried-to-generate-my-bibliography-what-can-i-do
[4] http://www.lib.uts.edu.au/node/5655/comments/newest
[5] http://www.lib.uts.edu.au/node/5655/comments/oldest
[6] http://www.lib.uts.edu.au/comment/167#comment-167
[7] http://www.lib.uts.edu.au/user/uts-library
[8] http://www.lib.uts.edu.au/vote/comment/167/1/vote/utslibvote/52b8fmdS52dcp12HVMAIRyKJk8Bvs-BGodzJRpg3gxA/nojs
[9] mailto:support@RefWorks.com
[10] http://www.lib.uts.edu.au/user/login?destination=node/5655%23comment-form
[11] http://www.lib.uts.edu.au/tag/refworks
Answers
If you receive an error [6]
If you receive an error message when processing your paper, here are a few things to check:
1. Make sure all citation placeholders (the things you inserted into your paper) have opening and closing double curly brackets {{ }}. You can use the word processors "find" feature to easily check your placeholders.
2. Make sure any multiple citation place holders are separated by a semi-colon. For example: {{39 Smith 2001; 57 Jones 2004}}
3. If you are using in-text switches, make sure the switch appears directly after the citation placeholder BUT before the semi-colon separator. For example: {{39 Smith 2001/f p. 43; 57 Jones 2004}}
4. Make sure the Reference ID numbers you are citing in your paper, are in your RefWorks database. You may have inserted a citation place holder and then subsequently deleted the record from your account. RefWorks will be unable to locate a reference and this will cause your bibliography to fail. If you are still having problems generating your bibliography, contact RefWorks Technical Support atsupport@RefWorks.com [9].