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I am trying to download Endnote (for windows) through UTS. When it comes to step 2 I don't have the "extract all" option. How do I fix this issue

2 answers


Hi there!

Librarian Sean Riley's picture
Librarian Sean Riley, 5 years ago

Hi there!

You should be able to extract all by right clicking on the enclosed zip file and choosing either Extract All or Extract Here (in new folder). Are either options appearing? If not, what unzipping software are you using? Can you explain more what you are seeing?

I'm enclosing an example below.

Example of extraction

Hi Kylie,

Yu Lee's picture
Yu Lee (not verified), 5 years ago

Hi Kylie,

In the download instruction, it says "Right click on the downloaded zip folder and select Extract All ... (if you don't see this option, use Extract here (in new folder) instead).

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