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What is the product registration login and/or product key when I am downloading endnote?

I don't know how to unzip a file either

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Dear Rachael:

Wei C's picture
Wei C, 2 years ago

Dear Rachael:

If you are asked for a product key, this is because you have not properly extracted the file as instructed in steps 2 and 3. Please go back to the step 2 and follow the instruction to extract the file. Make sure you are installing from the file in the extracted folder, not from the file of the same name in the zip folder you downloaded. You should not be asked for a product key.

Regards,

Wei

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