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When I try to request an item through Bonus+, it says: "Sorry, you have requested more items than allowed." How is this quota calculated? It is the number of pending requests? Number of interlibrary/Bonus+ books on loan? Total number of requests made?

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Hi Diana,

Steven's picture
Steven, 2 years ago

Hi Diana,

The maximum number of BONUS requests you can make at any one time are:
Undergraduate students - 5
Postgraduate students and staff - 10

regards,

Steven

Hi Steven, 

Diana's picture
Diana, 2 years ago

Hi Steven, 

I'm HDR. I only have 2 interlibrary requests awaiting arrival and 1 more that's arrived at CC but I have yet to collect, so I don't think that I've exceeded that number. 

Rgds

Diana

In that case the best thing

Steven's picture
Steven, 2 years ago

In that case the best thing to do it call the Loans Desk on 9514 3666 and they can have a closer look at what is going on,

regards,

Steven

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