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I am trying to download EndNOTE version for windows but when i click extract all a note is given saying that the compressed folder is empty. what should i do?

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Hi Stephanie,

D Litting's picture
D Litting, 4 years ago

Hi Stephanie,

That's a strange one - I just tested downloading EndNote X7 from the library website to my desktop and unzipped and it had a file inside of it. Are you sure your download was successful? If you like give us a call here at the library or if you happen to be mobile and in the area bring your laptop in and we can see what we can do to make it work. I'll be around today until about 1:30 if you want to give me a call  - my name is David and my number is 95143390. After that you might want to try Patrick on 95143318. But I'll be back on deck on monday also.



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