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I keep getting error messages when I try to log in. Help!

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Make sure your browser or

UTS Library's picture
UTS Library, 2 years ago

Make sure your browser or internet security/firewall software is not blocking the RefWorks site. Some browsers have a setting where you can make RefWorks a trusted site. Make sure you are logging in correct place:

  • if you are on-campus, the login screen should say “RefWorks User Login for (your University or Institution’s name appears here)” and there’s a place for your login name and password.
  • if you are off-campus access RefWorks via the library database page.
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