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When I try to export references from an online database with a RefWorks option, nothing happens. What do I do?

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You have a couple of options.

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UTS Library, 2 years ago

You have a couple of options. First, you can check to see if the popup window blocker is set on your browser or personal firewall or security software.

In Netscape, go to Edit - Preferences - Privacy and Security - Popup Windows and see if the blocker is set. If set, you can add http://www.RefWorks.com/ as an allowed site.

If you’ve added the Google toolbar to Internet Explorer, the popup blocker may be set. Select Options. Under Accessories select the Options tab, and turn off the Popup Blocker.

Any data that is not recognized will be reported in the Import Log. You can view the log immediately after import by clicking on the View Log button before viewing imported references. You may see any of the following messages:

Reference type identifier not found; Use default reference type

This indicates that the Reference Type (i.e. Journal, Report, Map etc.) was not defined for the database and RefWorks will import the data using the type which has been set as the default. The default will be the type most common for that particular database.

Tag not defined; Not imported

The data in the field was not imported because the filter did not recognize the tag.

Source format not found; Import into Notes

The Source field generally contains several pieces of information such as Volume, Issue, Page Number(s), Year of Publication, Periodical name, etc. The format of this field will vary a great deal and each format must be specifically defined to ensure RefWorks puts information into the correct fields. If RefWorks does not recognise a particular source line format it will take all of the information as it is in the database and import it into the Notes field. For this information to be used correctly for bibliography generation the data will need to be put in the appropriate fields manually.

Author pattern not found; Import as is

RefWorks attempts to import author names in a specified format so that the names will be used correctly in bibliography generation. Common formats such as John Smith or Smith, John will be imported into RefWorks correctly. If an author format is not recognized it will still be imported into the Author field but may not be in a format that will be correct when you generate a bibliography. If possible check the author field for the reference and put it in the format required.

Database identifier in header not found; Use database identifier in reference Import Filters are based upon the service and the database. When importing, RefWorks looks for a database identifier to direct it to the appropriate filter. Some databases put the database name in a header file and others put it in the reference itself. The message indicates that the identifier for this reference was found in the reference itself not the header file. Database identifier in reference not found; Use default database If RefWorks cannot find a database identifier in the reference it is attempting to import it will use the Database you selected on the Import screen.

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