UTS Library

Browse Questions

Syncing EndNote references to new laptop

Happy New Year!
Can you help with some advice about EndNote 8.1. It is not syncing my references to a
new laptop. Can you confirm that I do one or other of the following to have all my references
appear in the new laptop's EndNote Destop client?:

Sync references from EndNote Online into an empty EndNote Desktop client
1. Open EndNote Desktop (newly installed on new laptop ). It is empty as expected.
2. Open EndNote Online in browser and sign in, noting all previously saved references are present
3. Go to EndNote Desktop > Edit > Preferences > Sync
4. Complete dialogue box "Syncronise data with your EndNote account" including "Enable Sync",
student ID and ticking "Sync Automatically" > Apply > OK
5.  My references should now appear in the EndNote Desktop.  They don't.

OR should I:

Use EndNote Compressed Library file (saved previously) to populate the EndNote
Desktop first
1. Open EndNote Desktop > File > Open Library
2. Locate EndNote Compressed Library file (.enlx) and attempt to transfer the
references in this file to populate EndNote Desktop
3.  Only sync between the Desktop and EndNote Online AFTER the Desktop is 
populated ie when new references are added to the Desktop in the future

I have been using EndNote Desktop on my old laptop for almost 2 years and
created over 100 references and expected to see them pop into the EndNote Desktop
after following the first "sync" process above. Instead I get a blank screen in EndNote Desktop.
Can you help with any suggestions?
Thanks
Maree
3 answers
82 views

Answers

Hi Maree,

D Litting's picture
D Litting, 1 week ago

Hi Maree,

Of the two options you've presented here I think I like the first one better. Pretty much as you've laid it out, what I would do is go to the endnote preferences and then put your EndNote Online logon details in and enable synching. 

Then when you are out of preferences, click the icon where two arrows form a circle to try and run the synch.

If nothing happens then it might be a nice idea to log into EndNote Online and see if your details are current. If you can logon see if there is anything in the trash in EndNote Online. If there is, empty the trash and try again. 

If that doesn't work, email me and let me know. It might be that I can help out better looking at your computer, if it's feasible for you to bring it into the library. You can reach me at david.litting@uts.edu.eu

Thanks! 

David

Hi David

Maree's picture
Maree, 1 week ago

Hi David

Thanks for your reply.  

I might come in and show you the laptop, if that is OK with you.  I don't want to wipe all my references by clicking the wrong thing.  When would be a convenient time?

Regards

Maree

Hi Maree,

D Litting's picture
D Litting, 1 week ago

Hi Maree,

Friday is pretty good for me (or next week if you can't do friday). How about the morning sometime?

David

Answer question