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What can I do if the printer has not release my prints? however, the printer has charged the operation as if it were completed...

Hello there,

I have a problem regarding printing at building 11. I followed the procedures from this webpage and I tried to print; however, no page has been released from the printer even the printer withdrew money from my account as if the operation has been completed.

Please help me to find out a solution to this problem. I need my prints or money back.

Thanks

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Hello again. I am the same

Holger's picture
Holger, 1 year ago

Hello again. I am the same person that made the question. The printer released my prints, so everything is OK. However, it took around an hour to make the process. Sorry for being so impulsive. I should have been more patient.

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