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I have a mac and use EndNote and when I try to insert a reference in Word it comes out in curly brackets with a hash number and won't format.

What can I do?

1 answer


Good question. Up until today

D Litting's picture
D Litting, 6 months ago

Good question. Up until today I didn't have a clue, but the nice folks over at Crandon have supplied me an answer which seems to work. So here it is




Mojave includes new Security & Privacy functions which can prevent EndNote from being able to correctly automate.  To correctly set these options...

  1. Go into the Apple menu
  2. Click System Preferences
  3. Click Security & Privacy
  4. Click the Privacy tab (along the top)
  5. Click the Automation options, along the left.
  6. Here, make sure that both "Microsoft Word" and "EndNote X9" are both turned on.

With this automation turned off, the Cite While You Write functions will not work.



If this doesn’t work, you may need to reset the permissions for the home folder:




Reset permissions

If the issue started after changing the permissions of items in your home folder, reset permissions:

  1. From the Finder menu bar, choose Go > Home. Your home folder opens.
  2. Choose File > Get Info. An Info window for your home folder opens.
  3. If the Sharing & Permissions section at the bottom of the window isn't open, click the triangle  in that section to open it.
  4. If the Lock button at the bottom of the window shows a closed lock  , click the lock and enter an administrator name and password.

Click the Action menu  in the bottom corner of the window, then choose “Apply to enclosed items.” Click OK to confirm the action. A progress bar appears at the top of the window.

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