UTS Library

Getting EndNote

Select either Windows or Macintosh below to download EndNote and to check your software compatibility. If you do have any issues with downloading or using EndNote you can visit our Ask a Librarian page to get help.

Note: EndNote X9 is now available via the links below.

Windows

EndNote X9 is compatible with Windows 7 onwards and with Word 2007 onwards (32-bit and 64-bit). Please visit EndNote's compatibility page for further information. If you need to download an earlier version of EndNote, you will be able to see and download earlier versions when you follow step 1 below.

To download EndNote please follow the numbered steps below. You can also refer to this guide or watch the video below. If you have any issues during this process please contact the library. Before starting the installation process at step 5 below, you should ensure that all Microsoft programs such as Word, Excel or PowerPoint are closed.

 

 

  1. Go to the ITD EndNote download site. You'll be asked for your UTS login details.
  2. Click on the EndNote_X9 link (or an earlier version if you need it), and then EndNoteX9.zip. Save the file to your Desktop (in some browsers the file is automatically saved to your Downloads folder, this is OK). The saved file will be called EndNoteX9.zip
  3. Right click on the saved file and select Extract All ... If you don't see this option, use Extract here (in new folder) instead. If no unzipping or extraction option is available you'll need to install some (free) unzipping software on your computer.
  4. Follow prompts and files will be extracted to a new folder called EndNoteX9.
  5. Open this new folder (it might open automatically) and double click on the ENX9Inst file within it (this file can have a different name in earlier versions). This starts the installation process.
  6. Follow the prompts to install the software - just select "OK" each time, and agree to licensing conditions, until the process is finished.
  7. If you are asked for a product key at any point, this is because you have not properly extracted the file as instructed in steps 3 and 4 above. Make sure you are installing from the file in the extracted folder, not from the file of the same name in the zip folder you downloaded. You should not be asked for a product key. After installation has been completed, you can delete the two EndNoteX9 folders (the zipped one and the extracted one).
  8. If you will be using Harvard UTS or AGLC referencing styles you will also need to download them here.
  9. Once you have successfully installed EndNote, if you are having trouble finding or using your EndNote options in Word, EndNote's website has some assistance.

Macintosh

Downloading EndNote

EndNote X9 will work with Mac OS (10.10 or later) and with Word 2011 or Word 2016 (version 15.21.1 or later). More information can be found on EndNote's compatibility page. To check your system version, go to the Apple menu on your computer and choose About This Mac. To find your Word version, open Word, go to the Word menu and choose About Word. 

To download EndNote for Mac please follow the numbered steps below. You can also refer to this guide. If you have any issues please contact the library. Before starting the installation process at step 4 below you should ensure that all Microsoft software such as Word, Excel or PowerPoint is closed. 

  1. Go to the ITD EndNote Download site. You'll be asked for your UTS login details.
  2. Click on the EndNote_X9 link that you see there (or an earlier version if you need it).
  3. Click on the downloaded file and then follow prompts. This starts the first part of the installation process. You will be asked to agree to open the installation application, and also for your Mac login details. You will need to shut down any Microsoft Office applications while EndNote is installing.
  4. Once the first part of the installation process is done, open your Applications folder. You'll see a folder labelled EndNote X9: open it and then click on the EndNote X9 icon you'll see there. This will complete the installation process. Once EndNote is fully installed, the downloaded .dmg file may be deleted.
  5. IF you have Mac OS 10.15 Catalina you will then need to run the EndNoteX931UpdateInstaller.zip file available from the ITD page.
  6. You should not be asked for a product key. If you get asked for a product key, there was probably a problem with the downloading process. The easiest thing to do is cancel the installation process, delete the downloaded file, and start again (from step 1 above). It may also help to drag the downloaded .dmg file from the downloads folder to your desktop and start the installation from there. If the problem still occurs, contact the Library.
  7. If you will be using Harvard UTS or AGLC referencing styles you will also need to download them here.
  8. Once you have successfully installed EndNote, if you are having trouble finding or using your EndNote options in Word, EndNote's website has some assistance.

  

Please note: EndNote libraries also prefer to work in a non cloud-based environment, as running the library from a cloud based service like Dropbox or iCloud cause errors in the library. If you are using a Mac it is recommended that you save your EndNote library to a place that is not automatically backed up on iCloud such as the Home folder. Advice on how to do that can be found on the Crandon website

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