In many cases the author will be an organisation and will also be the publisher (e.g. a company or government department). If that is the case you need list them only once, as the author.

You only need to include the location of the publisher if it is an important detail that will help provide context for your reader. If you can't find the publisher's location, you may have to do a separate search on the organisation, or visit the 'About' page on their website.

For examples on locating information for a reference, see identifying sources.

When referencing a webpage you should provide the type of document, this will help your reader locate and understand the context of the source you are citing.

Here are some examples of different types of documents you may come across:

• catalogue number, use cat. no. to identify ABS webpages
• reports, such as annual reports or government reports
• information booklet
• profile, such as industry profile or employee profile

This reference type is used for Library subscription databases. Images, data and reports obtained through the library's online databases require their own format because their URLs are not publicly available. This includes any pay-to-view online newspapers or magazines.

Author Year, Title, Type of Work (e.g. image, news article or video), Publisher, viewed date, <database name>.

Tips:

• Use the Database vendor’s name as the author if no human author listed.
• If the type of document is not relevant it can be left out.

If you have a URL that takes up several lines in your reference list, you may want to shorten it. Here are some solutions:

1. Use the URL of the web page that contains the link to the page you used (as long as it is clear how to get to the actual page used).
2. Use a link shortener to generate a shorter URL, try TinyURL or Bit.Ly.

Often information is presented on a single page with a scrollbar in online sources. Rules about quoting online sources are adressed in the paraphrasing and quoting section of this guide, but we have copied them here to reiterate:

Quoting from a web page

When quoting from a web page use para. to indicate the paragraph where the words from your quote can be found:

Quoting from eBooks without page numbers

If you are quoting from an eBook without page numbers you can help the reader find your quote using chapter numbers and paragraph numbers like this:

Often when creating a reference list in Microsoft Word, URLs will automatically be turned into a hyperlink (underlined and blue). Traditionally, reference lists should be clear of any formatting, here are some solutions to remove hyperlinks:

1. Right click on a hyperlink and select 'Remove Hyperlink'.
2. You can change the settings in Microsoft Word to stop the automatic hyperlinking, see instructions here.