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Requesting books for pick up online with new smartcard

I'm trying to request a book to pick up at the City but it's asking for a 14 digit borrower's barcode. I have the smartcard which has a 16 digit number on the back but it's not allowing me to proceed with that. Help? 

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Hi Sara,

D Litting's picture
D Litting, 5 years ago

Hi Sara,


You'll be able to find your 14 digit barcode by logging onto the mylibrary service from the library's homepage. At the bottom of the page you'll see a link saying 'smart card users - use this tool to look up your barcode'



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