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I am a student and have downloaded endnote on my mac but it is asking me for a product key. Where would I find this? Thanks!

2 answers


Hi Sarah,

UTS Library's picture
UTS Library, 6 years ago

Hi Sarah,

Sean's answer is correct for a PC, but I can see that you've mentioned you're using a Mac. Silly question, did you download EndNote from here on the UTS Library website, or directly through the EndNote company website?

Are you still having problems getting the full version of EndNote working on  your Mac? If yes, and you'd like me to call or set up an appointment with you to troubleshoot, please email me at kimberley.williams@uts.edu.au

Thanks, and sorry for not seeing this sooner,


Did you make sure you

Librarian Sean Riley's picture
Librarian Sean Riley, 6 years ago

Did you make sure you extracted all the files from the zip file? This is most commonly the result of only extracting the executable! Make sure you read and follow all the instructions for downloading and installing Endnote!

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