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When trying to access databases and specific journals from my computer at home, I frequently get an 'Invalid Security Certificate' error code. Is there some way to stop this happening?

The message I get looks like this:

www-ncbi-nlm-nih-gov.ezproxy.lib.uts.edu.au uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported.

This happens not only with PubMed but many other databases, as well as when clicking through the database to view the full text of a journal article. I have to manually go in and add a security exception, then go back and access again from the root menu. It's very time consuming and frustrating. Is this a problem with the library website?

 Thanks.

1 answer
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Answers

No, this is not  a problem

Seraphina Goldsmith's picture
Seraphina Goldsmith, 2 years ago

No, this is not  a problem with the librray site - it is coming from your end. Since we don't have access to your settings, the best suggestion received here is that you try different browsers.

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