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Software Error

A software error keeps on popping up when i attempt to open a text.

3 answers
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Answers

Hi Ricky, 

Librarian Ashley's picture
Librarian Ashley, 1 year ago

Hi Ricky, 

Our apologies for that! If you are still experiencing the error, can you please send us an email with the following information: 

  • Details of the article + where you were trying to access it (e.g. Find Articles?)
  • Your Student ID and contact details
  • The specific wording of the error message. 
We will investigate and get the issue solved as soon as possible. 
Cheers,
Ashley

Not really answer to your

Rosanna's picture
Rosanna, 1 year ago

Not really answer to your question but wanted to let you know that I am having the same issue. You are not the only one!

Hi Rosanna, hopefully the

Librarian Ashley's picture
Librarian Ashley, 1 year ago

Hi Rosanna, hopefully the issue has been fixed for you! If not, as I mentioned to Ricky, could you please send us an email with the following information: 

  • Details of the article + where you were trying to access it (e.g. Find Articles?)
  • Your Student ID and contact details
  • The specific wording of the error message. 
We will investigate and get the issue solved as soon as possible. 
Cheers,
Ashley
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