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How do I download the EndNote x9.3.1 patch required for Mac OS 10.15 Catalina?

It doesn't seem to be offered as part of the 'find updates' option in EndNote X9.2..

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Hi David, This software

Mathew's picture
Mathew, 7 months ago

Hi David, 
This software update didnt seem to work for me either. The update just states there is no EndNote Program to update on this Mac. However, there is definitely an old version of the EndNote program that doesnt work on my Mac. 

Thanks, Mathew

Hello,

Rohan's picture
Rohan, 7 months ago

Hello,

I have recently upgraded to Mac OS Catalina. Endnote X9 mentioned in this link( as the version is 9.0.0) is not working. I have tried installing it from the link above but the version is 9.0.0 which is again the older version. If I try installing from https://support.clarivate.com/Endnote/s/article/EndNote-Installer-download?language=en_US then it asking for a license key(version 9.3.1). Please help in installing the licensed version of Endnote. 

Hi David, 

Ava's picture
Ava, 7 months ago

Hi David, 

I have experienced the same issue as Mathew. The Endnote X9.3.1 doesnt seem to be working properly. 

I will send you an email as well. 

Thanks,

Ava

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